About Hilo

A small team, building Hilo with our first clients

Hilo is an AI-powered CRM for teams that sell and support over WhatsApp and Instagram. We're early-stage on purpose: every client gets a hands-on implementation, not a generic self-serve setup.

Why Hilo exists

One vertical, implemented properly, not another generic AI inbox

Most WhatsApp tools sell you a chatbot builder and leave the setup to you. We do the opposite: we learn how your team actually sells and supports customers, then build the AI, the workflows, and the handoffs around that, so your team keeps working in WhatsApp and Instagram instead of inside yet another dashboard.

How we work

What makes a Hilo implementation different

None of this comes from a template. It gets built with each client.

Custom-built around your business

Every flow, template, and handoff rule is set up for how your team already works, not the other way around.

One vertical at a time

We pick one kind of business and understand it deeply, instead of trying to serve every industry with the same generic bot.

Built with our clients, not just for them

We're early-stage by choice: every new client shapes what we build next, with direct input into the roadmap.

The team

Small by design

We're three teams, not three hundred people, so every client has direct access to whoever is building their implementation.

Product & Engineering

Builds and ships the AI, the integrations, and the core platform.

Sales & Customer Success

Leads onboarding, implementation, and ongoing support for every client.

Marketing & Growth

Finds the right teams for Hilo and tells their story.

Where we are today

Early-stage, with real traction

3
teams running their WhatsApp & Instagram on Hilo
30,000+
conversations handled so far

Stop losing customers in your DMs

Every unanswered message is a customer going to someone else. Put your AI employee to work today.

Implementation tailored to you